Delivery, Postage and Payment

Delivery

Your order will be dispatched within 3-4 working days.

Payment

Preferred payment is Pay Pal

Paypal no longer requires you to have an account with them to use their facilities, which means you can now use them like any other secure payment gateway using any of the credit or debit cards shown.
Paypal use a secure server to receive your transactions. They do not pass on your card information to us and we ask that you do not send any card details to us either.
If you want any further information about security, go to Paypal’s website. http://www.paypal.co.uk/uk
When you have finished shopping, you will be directed to Paypal’s secure server where you can make a secure payment to us for your purchase. You will receive a receipt via e-mail confirming your order and payment.

Package & Postage Costs

UK postage and packaging – £4.95.
Your purchase will arrive in a Silver 54 box with a gift bag.

Customer Satisfaction

We are confident that you will be totally delighted and satisfied with your purchase from Silver 54. In the very unlikely case that you are disappointed, please do not hesitate to contact us within seven days of receipt of the item. We will do our utmost to help and will provide details on how to make a return, and will arrange a refund after items are returned unused and in their original condition. We cannot however offer any refund for earrings due to hygiene reasons. To avoid the possibility of any disappointment, please thoroughly check the item description before you buy.

The original postage charge is non-refundable and the buyer must bear the return postage cost. We do not take responsibility for items damaged in the post, all orders are sent thoroughly packaged to avoid any damage, and damaged items will have to be claimed for via Royal Mail.